Privacy Policy

Welcome to The Shahensha ("we," "our," or "us"). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://theshahensha.com/ or make a purchase from us.

By using our website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

Personal Information

When you place an order, create an account, or contact us, we may collect:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN Code
• Order Details
• Any information you voluntarily provide to us

Payment Information

Payments are processed securely through trusted third-party payment gateways. We do not store your debit card, credit card, CVV, UPI PIN, or online banking credentials on our servers.

Automatically Collected Information

When you visit our website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Date and Time of Visit
• Pages Viewed
• Referring Website
• Cookies and Usage Data

2. How We Use Your Information

We use your information to:

• Process and fulfill your orders
• Deliver products to your shipping address
• Provide customer support
• Send order confirmations and shipping updates
• Improve our website and services
• Prevent fraud and unauthorized transactions
• Comply with legal obligations
• Send promotional emails or SMS (only with your consent where required)

3. Cookies

Our website uses cookies to:

• Remember your shopping cart
• Save your preferences
• Improve website functionality
• Analyze website traffic
• Enhance your shopping experience

You may disable cookies in your browser settings, but some features of our website may not function properly.

4. How We Share Your Information

We respect your privacy and do not sell or rent your personal information.

We may share your information with:

• Payment Gateway Providers
• Courier and Shipping Partners
• Website Hosting Providers
• IT and Technical Service Providers
• Analytics Providers
• Government Authorities when required by applicable law

5. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Although we strive to use commercially acceptable means to protect your information, no method of transmission over the Internet is completely secure.

6. Marketing Communications

If you subscribe to our newsletter or promotional communications, we may send:

• New Collection Updates
• Exclusive Offers
• Festival Sales
• Discount Coupons
• Product Announcements

You may unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us directly.

7. Your Rights

• Access your personal information
• Correct inaccurate information
• Request deletion of your personal information
• Withdraw marketing consent
• Request a copy of your stored information

To exercise these rights, please contact us using the information below.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing any personal information.

9. Children's Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with the updated "Last Updated" date.

11. Contact Us

Consent

By accessing or using The Shahensha website, you acknowledge that you have read, understood, and agree to this Privacy Policy.