Terms & Conditions

Welcome to The Shahensha ("we," "our," or "us"). These Terms & Conditions govern your use of our website https://theshahensha.com/ and the purchase of products from our store. By accessing or using our website, you agree to be bound by these Terms & Conditions.

1. Use of the Website

By using this website, you confirm that:

• You are at least 18 years old or using the website under the supervision of a parent or guardian.
• You will provide accurate and complete information while placing an order or creating an account.
• You will not misuse the website for unlawful activities.

2. Products and Pricing

• All products displayed on the website are subject to availability.
• We reserve the right to modify product descriptions, prices, and offers without prior notice.
• Prices are listed in Indian Rupees (INR) and include applicable taxes unless stated otherwise.

3. Orders and Acceptance

Placing an order does not constitute acceptance of the order. We reserve the right to accept or reject any order for reasons including but not limited to product availability, pricing errors, suspected fraud, or payment issues.

4. Payment

Payments are processed securely through authorized payment gateways. The Shahensha does not store your debit card, credit card, CVV, UPI PIN, or online banking credentials.

5. Shipping and Delivery

• Estimated delivery times are provided for convenience and may vary based on location and courier service.
• Customers are responsible for providing accurate shipping information.
• We are not liable for delays caused by courier partners, weather conditions, public holidays, or other circumstances beyond our control.

6. Returns and Exchanges

Returns and exchanges are governed by our Return & Exchange Policy. Please review that policy before placing an order.

7. Intellectual Property

All content on this website, including text, images, graphics, logos, product photographs, and designs, is the property of The Shahensha and is protected by applicable intellectual property laws. Unauthorized use, reproduction, or distribution is prohibited.

8. User Conduct

You agree not to:

• Use the website in a manner that may damage, disable, or impair its functionality.
• Attempt unauthorized access to our systems or data.
• Upload harmful code, malware, or malicious content.
• Post false, misleading, or offensive content.

9. Limitation of Liability

To the maximum extent permitted by law, The Shahensha shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

10. Disclaimer

We strive to ensure that product colors, descriptions, and images are accurate. However, actual product colors may vary slightly due to screen settings, lighting, and photography.

11. Privacy

Your use of the website is also governed by our Privacy Policy, which explains how we collect and use your personal information.

12. Governing Law

These Terms & Conditions shall be governed by and construed in accordance with the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts in Kolkata, West Bengal.

13. Changes to Terms

We reserve the right to update or modify these Terms & Conditions at any time. Changes will become effective immediately upon posting on this page.

14. Contact Us

Acceptance

By accessing or using The Shahensha website, you acknowledge that you have read, understood, and agree to these Terms & Conditions.