Return and Exchange Policy

All products are made on order and can be returned or exchanged with any other products on the website within 15 days of delivery. However, since these products are made on order, they are not eligible for a refund.

All products cannot be returned or exchanged for any other products on the website in case of damage. Since these products are made on order, they are not eligible for a refund. We are not responsible for any damage that happens in transit and the cost will not be borne by The Shahensha

All products on Clearance sale are not eligible for exchange or return.

We will issue a credit voucher with lifetime validity against the returned item(s), which can be used for your future purchases.

We are always there to help and you can write to us by email.